e-shopping

Crieri launches hybrid e-shopping, with a discount

The step is inevitable: jewelry brands can no longer avoid the online sales channel. Sales figures all over the world indicate this. So also Crieri, a jewelery brand from Valenza (Italy) launches its e-shop, a digital showcase to reach buyers even from a smartphone, tablet or computer. The new Crieri platform includes the most iconic collections of the brand, such as the necklaces and tennis bracelets of the Icon line, the diamonds protagonists of the Pura collection, the dynamism and movement of the jewels of the Ritmo collection and the precious and contemporary colors of the Rainbow collection.

E-shopping collezione Ritmo
E-shopping collezione Ritmo

However, the company does not intend to leave out the more traditional sales channels, but simply add a new distribution network. The e-shop promises flexibility thanks to the possibility of choosing between the methods of receiving the jewels: they can be collected from one of the brand’s retailers or at home, by courier: a cooperation between digital and physical channels.
Anello in oro rosa con diamante taglio brillante
Anello in oro rosa con diamante taglio brillante, collezione Pura

In-store collection allows you to add the assistance of qualified personnel, but not only: those who collect the jewel at a store will get a 10% discount on the purchase. A decision that seems attractive to those who buy and, at the same time, allows the retailer to earn their margin on the sale, as if the purchase had ended in the store.
Il lancio del punto vendita Crieri nello store Brian & Barry, a Milano
Il lancio del punto vendita Crieri nello store Brian & Barry, a Milano

Our new e-commerce platform aims to become a link between the end customer and the retailers who today represent us in the area. It is a real service tool that we make available to the intermediary customer and the end customer. We conceived the site as a sort of hub, a container of useful information for the entire supply chain that combines the commercial and marketing approach and which we are sure will find fertile ground with all our interlocutors.
Michela Saracino, general manager of Crieri

Michela Saracino
Michela Saracino

Opportunities for jewelers
Crieri retailers will be able to offer their availability for the collection of in-store jewelry from online purchases through an area reserved for them on the site. By registering on the platform, distributors will have a personal page where they can enter information and images of their store. Through this reserved area, they will be able to access exclusive content and materials useful for promoting the brand, participate in in-depth or training video lessons and webinars and receive brand communications through a privileged channel.
Area riservata ai gioiellieri
Area riservata ai gioiellieri







Jewels, young people do shopping in this way





Online or offline? Via internet or in a traditional store? A survey reveals the preferences of young people in jewelry shopping ♦ ︎

Who buys, but also who sells jewels, for some years has a question: is it better to buy (or sell) online? Or is the traditional shop still the preferred place to buy (or sell) a ring, a necklace, a bracelet? These questions are even more burning with regard to young people, so-called Millenials. But do the assumptions correspond to the truth?
Now, to add an element of reflection, comes the survey of the I-Am Group, conducted in Britain, but with results that should not deviate much from one country to another. In the survey, made known by Professional Jeweler, and conducted among young people between 18 and 35 years, surprises above all data: the percentage of those who would buy an online jewel is high, 26%. But 74% still prefer to buy a jewel in the store. But if those who sell jewelry could smile in the light of these results, there is an aspect that is not favorable to traditional stores. Almost half of the respondents (46%) are not satisfied with the treatment received. In particular, the criticisms are directed to shop staff, not sufficiently empathetic and prepared. So much so that almost a third (28%) of respondents would easily buy in stores without staff. But, above all, 71% say that store staff need to be more informed. Another interesting aspect: young people prefer multi-brand stores compared to single-brand stores.
Conclusion: the physical jewelry store still has cards to play, but the staff must be informed about what they sell, as well as being kind to the customer. And focusing on one brand is dangerous, unless the brand has enough strength to convince a Millennial to enter the store. Cosimo Muzzano





Vetrina di gioielleria
Vetrina di gioielleria

Gioielleria di Ponte Vecchio, a Firenze
Gioielleria di Ponte Vecchio, a Firenze
Anelli con smeraldi in gioielleria

Vetrina con gioielli
Vetrina con gioielli